Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide when you contact us, submit a form, request information, purchase or inquire about products or services, or otherwise communicate with us.

This information may include:

• First and last name
• Email address
• Telephone number
• Business or company name
• Business address
• Information about products or services you are interested in
• Information about your point-of-sale or technology needs
• Information contained in messages or inquiries you send to us
• Transaction or service-related information
• Any other information you voluntarily provide

Information Collected Automatically

When you visit our website, certain information may be collected automatically by our website, hosting provider, analytics services, security services, or other technologies.

This information may include:

• IP address
• Browser type
• Device type
• Operating system
• Referring website
• Pages visited
• Date and time of your visit
• Approximate geographic location
• Website interactions
• Other diagnostic and usage information

We may use this information to operate, secure, maintain, and improve our website and services.

Contact Forms

When you submit an inquiry through our website, we collect the information you enter into the form.

This may include your first name, last name, email address, area of interest, and the contents of your message.

We use this information to respond to your inquiry, provide information about our products and services, prepare estimates or proposals, provide customer service, and maintain appropriate business records.

Submitting a contact form does not automatically enroll you in marketing communications unless you separately consent to receive them.

Products and Services

PMG National provides point-of-sale systems, hardware, software solutions, installation, support, field services, and related business technology services.

If you request or purchase products or services from us, we may collect additional information necessary to provide those products or services.

This information may include business contact information, installation locations, service requirements, equipment information, account information, transaction records, and communications related to your service.

Payment Information

If you purchase products or services from PMG National, payments may be processed by us or by third-party payment processors.

Depending on the payment method, payment information may include billing information, transaction information, and payment account details.

When a third-party payment processor is used, payment card information may be submitted directly to that provider and handled according to the provider's own privacy and security practices.

PMG National does not intentionally collect or store complete payment card information through the general contact forms on this website.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate properly, remember preferences, improve website performance, analyze traffic, and protect the website against fraud or abuse.

Cookies are small data files stored on your device or browser.

Essential Cookies

These cookies are necessary for basic website functionality, security, and performance.

Analytics Cookies

These cookies may help us understand how visitors use our website so we can improve its performance and usability.

Marketing Cookies

If used, these cookies may help measure advertising campaigns or provide more relevant marketing communications.

You can generally control cookies through your browser settings. Blocking certain cookies may affect some website functionality.

Analytics

We may use analytics technologies to understand how visitors interact with our website.

Analytics services may collect information such as pages visited, time spent on pages, referring websites, browser and device information, approximate geographic location, and website interactions.

We use this information to monitor website performance, identify technical problems, improve our services, and better understand how visitors use our website.

How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and requests
• Provide information about our products and services
• Prepare estimates, proposals, or service recommendations
• Provide POS installation and support services
• Provide customer and technical support
• Process transactions
• Schedule installations or service appointments
• Maintain customer and business records
• Communicate about products, services, or account matters
• Improve our website, products, and services
• Analyze website performance and usage
• Detect and prevent fraud or unauthorized activity
• Maintain the security of our systems
• Comply with legal and regulatory requirements
• Enforce agreements and protect our legal rights

How We Share Information

PMG National does not sell your personal information in the ordinary meaning of selling personal information for monetary compensation.

We may share information with service providers and business partners that help us operate our business and provide services.

These may include:

• Website hosting providers
• IT and technology providers
• Point-of-sale technology providers
• Hardware and software vendors
• Payment processors
• Shipping and fulfillment providers
• Field service providers
• Email and communication providers
• Analytics providers
• Security and fraud-prevention providers
• Professional advisers

We may also disclose information when required by law, legal process, court order, government request, or when reasonably necessary to protect PMG National, our customers, employees, business partners, property, systems, or legal rights.

Business Transfers

If PMG National is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction.

Any successor organization may continue to use information in accordance with this Privacy Policy unless otherwise required by law.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected.

Retention periods may include time necessary to:

• Provide requested services
• Maintain customer relationships
• Maintain transaction and accounting records
• Provide technical support
• Resolve disputes
• Enforce agreements
• Meet legal, tax, accounting, and regulatory obligations

Information that is no longer reasonably necessary may be deleted, anonymized, or securely archived as appropriate.

Data Security

PMG National uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, destruction, or misuse.

However, no website, network, electronic transmission, or data storage system can be guaranteed to be completely secure.

You should use appropriate precautions whenever submitting information online.

Third-Party Websites and Services

Our website may contain links to websites, products, platforms, or services operated by third parties.

PMG National does not control the privacy or security practices of third parties.

When you leave our website or interact directly with a third-party service, that organization's privacy policy and terms may apply.

We encourage you to review the privacy policies of third-party websites and services before providing personal information.

Your Privacy Choices

Depending on where you reside and applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to request:

• Access to personal information we maintain about you
• Correction of inaccurate personal information
• Deletion of certain personal information
• Information about how your personal information is used
• Information about categories of third parties with whom information has been shared
• A copy of certain personal information
• Withdrawal of certain previously provided consent

Certain information may need to be retained when required for legitimate business, contractual, security, tax, accounting, or legal purposes.

We may need to verify your identity before processing certain privacy requests.

Marketing Communications

If you choose to receive promotional or marketing communications from PMG National, you may opt out of those communications at any time by following the unsubscribe instructions provided in the communication or by contacting us.

Opting out of marketing communications does not prevent us from sending transactional, service, security, or other non-promotional communications relating to an existing business relationship.

Children's Privacy

PMG National's website, products, and services are intended for businesses and adults and are not directed toward children under 13.

We do not knowingly collect personal information from children under 13 through this website.

If we learn that personal information from a child under 13 has been collected inappropriately, we will take reasonable steps to delete it.

Changes to This Privacy Policy

PMG National may update this Privacy Policy periodically to reflect changes in our business practices, website, technologies, services, or applicable laws.

When changes are made, the "Last Updated" date at the top of this Privacy Policy will be updated.

We encourage you to review this page periodically for changes.